Home Subscribe Login Contact Us Search Journal Articles SPAEF RSS Feed
Our Journals - Menu Our Journals

PAM Articles Search Journal Articles

The Ambiguity of Results: Assessments of the New Public Management

Author: B. DOUGLAS SKELLEY
Published in PAM, Vol. 7 No. 2

This article embraces Guy Peters’ suggestion that those assessing
organizational reform must distinguish between the theories of reform used by
organizational members and the theories of reform used by social scientists in
their efforts to understand reform phenomena. An examination of the findings
of recent assessments of the New Public Management is guided by Peters’
categories of reform models. This study concludes that the institutional
perspective may offer the most promise in understanding the ambiguous
results of these appraisals. This ambiguity, however, should be neither
surprising nor dismaying, for reforms are likely to have cumulative effects that
make managerial and institutional differences over time.

Download PDF