Response to Holzer's "Communicating Commitment"
ROBERT K. WHELAN
PAM, Vol. 4 No. 2, (1999)
The image of our public servants is not as negative as Holzer and others suggest. However, it is not good enough to attract the "best and brightest" into the profession. We can use our skills to study significant innovations. Some reforms and a modest, research agenda are proposed.